Privacy policy.

Effective Date: 29th of September 2024

At Esther’sEye (www.estherseye.co.uk), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and purchase Lightroom presets or other products and services.

Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Identification Information

When you purchase from our site or interact with us, we may collect personal data such as:

  • Name

  • Email address

  • Postal address

  • Payment details (processed securely by third-party payment processors)

  • Other information necessary to complete your order.

1.2 Non-personal Identification Information

We may collect non-personal information automatically as you navigate the website. This could include:

  • Browser type and version

  • Pages viewed

  • Time spent on pages

  • IP address

  • Referral sources (how you arrived at the site)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions: We collect your personal data to fulfil orders, send confirmation emails, and deliver Lightroom presets.

  • To improve customer service: Your feedback helps us improve our products and support services.

  • To send periodic emails: If you opt-in, we may send promotional materials or updates related to new products or services. You can unsubscribe at any time.

  • For analytics and improvements: We use analytics tools to help us improve website performance and user experience.

3. Data Protection and Security

We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

  • Payment Security: We use trusted third-party payment providers (such as ApplePay,PayPal, Stripe) to handle sensitive financial information. We do not store your payment details on our servers.

  • Data Encryption: We use SSL (Secure Socket Layer) technology to encrypt personal data during transmission.

  • Access Control: Only authorised personnel have access to personal data, and they are required to treat the information confidentially.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with third-party service providers for the following reasons:

  • Payment processing: To securely process your payments.

  • Email marketing services: If you subscribe to our newsletter or marketing emails, your email may be shared with third-party email providers.

  • Analytics providers: We use analytics tools (such as Google Analytics) to help us understand how visitors use the site.

These third parties are only granted access to the personal data necessary to perform their specific service.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that collect information about your visit. We may use cookies for:

  • Website performance: To ensure the site runs smoothly.

  • Analytics: To understand how visitors interact with the site.

  • Marketing: To display relevant ads or promotions.

You can disable cookies through your browser settings, but this may affect certain functionalities of the site.

6. Your Data Rights

You have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You have the right to correct any inaccuracies in your personal data.

  • Erasure: You can request that we delete your personal data, subject to any legal obligations.

  • Data Portability: You can request that your data be transferred to another service provider.

  • Object to Processing: You may opt out of any direct marketing or data processing.

To exercise these rights, please contact us at shop@estherseye.co.uk. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to read their privacy policies before providing any personal data.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please check back periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: shop@estherseye.co.uk

By using www.estherseye.co.uk, you agree to this Privacy Policy. Thank you for trusting us with your personal information.